Terms & Conditions

  1. Climb-Mountains is owned and run by Ian Hey, 14 Fron Goch, Llanberis, Caernarfon, Gwynedd, LL55 4LE.
  2. For all courses and guiding services booked more than 30 days in advance a 50% non refundable deposit must be paid. For all such courses the balance is due 30 days before the start date.
  3. For all courses booked less than 30 days in advance the full course fee must be paid with the booking.
  4. All payments to be made by Internet Bank Transfer (details will be sent at the time), Paypal or failing that by cheque payable to Ian Hey at the above address
  5. Requests to cancel a booking must be made by email. The date of the cancellation is taken as the date we
    receive your email. The following charges then apply:
    More than 30 days before start date – loss of deposit
    Less than 30 days before – loss of full course fee.
  6. Requests for transfers to a different course must be made more than 30 days in advance and the decision to allow any transfer remains at the sole discretion of Climb-Mountains.
  7. Climb-Mountains reserve the right to cancel any course due to unforeseen circumstances. This could include but is not limited to injury, illness, bereavement, loss of transport. In such cases you will be informed as soon as possible. You will be offered a free course transfer (of the same value), a full refund, or a mutually agreed alternative course.
  8. By booking you agree to abide by the decisions and requests of Climb-Mountains instructors regarding individuals and the whole group. Instructors retain the right to exclude individuals from any activity if they feel the health, safety or enjoyment of any or all of the group is compromised.
  9. While all Climb-Mountains instructors are suitably qualified and selected for their friendly nature, professionalism and safety record you must realise and accept that climbing, hill walking and mountaineering are activities that carry with them a danger of personal injury or even death. All clients must be aware of and accept these risks and be responsible for their own actions and involvement in such activities.

 

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Testimonials

  • Hi Ian ! Thanks for making a great weekend for us we had a superb time in your company, really enjoyed ourselves. thanks for making up the CD for us, that's great. Looking forward to those action shots !! Would definitely be good to catch up with you again Ian .. we'll get on the case building anchors in the lounge and hopefully be up to scratch for the next time ! Karan just called me and we discussing stiff arms and shoulders but said she's dying to get up there again :-) !! ~ Rob and Karan. Intro Rock Course
  • Ian, many thanks for an outstanding weekend - you judged our ability perfectly and tailored the programme accordingly. We will be talking out that final pitch for a few years to come..... ~ Chas. Guided Scrambling